Frequently Asked Questions

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Tickets? Refund Policy?

Tickets will be available online at Eventbrite .... Limited Capacity! Advanced tickets recommended to ensure admittance. Event is held rain or shine. Sorry, no refunds. 

Location?

Located at Phantom Lake YMCA Camp, S110W30240 YMCA Camp Road Mukwonago, WI 53149.

Parking? Arrival?

Free parking available, carpooling encouraged. Grounds will open for arrival at 6:30pm.

Pets?

Although we love them, sorry, no pets allowed.

Weather?

Event is held rain or shine. Sorry, no refunds. For the safety and viewing pleasure of our guests, no umbrellas please. In case of rain, we ask that you kindly wear a poncho or rain coat to avoid obstruction of the illuminations. 

Is the event suitable for young children?

Suitable for young and old, The Hollow is a family friendly display embracing the magic, legend and lore of the season. No spooks or sudden noises, simply beautifully decorated paths, artistically carved pumpkins, music and lights. A perfect family or date night stroll.

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Strollers? Wheelchairs?

The trails are not paved. We recommend a baby carrier as the trails can be rough.

Carry-Ins? Concessions?

No carry-ins allowed. Alcohol is not permitted on the grounds. 

Concessions will be available for purchase, proceeds support the PLYC Scholarship Fund.

Length of Walk?

The illumination is a half mile of wooded trail. Wear comfortable footwear. Expect uneven terrain.